privacy policy
we collect only the information needed to respond to enquiries, manage projects and understand basic website usage.
who we are
MyPrintPod (“we”, “us”, “our”) is the data controller responsible for your personal data.
MyPrintPod is a trading name of Augmented Solutions Limited (No. 10946820), England & Wales.
Registered office: The Old School House, West Street, Southwick, Fareham, Hampshire, PO17 6EA, UK.
Contact: dpo myprintpod com
what we collect
We only collect information that helps us respond to enquiries and run our business effectively.
Information you provide
- Name
- Email address
- Phone number (optional)
- Company name (if relevant)
- Details of your enquiry or project
- Uploaded project files, drawings or reference documents
Website usage data
- IP address
- Browser and device type
- Pages visited and basic interaction data
how we use your information
We use your data to:
- Respond to your enquiry
- Discuss and manage potential projects
- Improve our website and services
- Maintain security and prevent misuse
We do not sell your data or use it for unrelated marketing.
legal basis
Under UK data protection law, we rely on:
- Legitimate interests – to respond to enquiries and operate our business
- Contractual necessity – where we are working with you or preparing to
- Legal obligations – where required
sharing your data
We only share data where necessary, such as with:
- Website hosting providers
- Analytics tools
- Professional advisers
These providers are required to protect your data and only use it for agreed purposes.
international data transfers
If data is transferred outside the UK, we ensure appropriate safeguards are in place, such as standard contractual clauses.
how long we keep data
We keep data only as long as needed:
- Enquiries: typically up to 12 months
- Project data: for the duration of the relationship and any legal requirements
- Analytics: anonymised or aggregated where possible
your rights
You have the right to:
- Access your data
- Correct inaccurate data
- Request deletion
- Object to or restrict processing
To exercise any of these rights, contact: dpo myprintpod com
cookies
We use cookies to keep the site working and understand usage.
Where required, we’ll ask for your consent before using non-essential cookies.
complaints
If you have concerns, please contact us first.
You can also contact the UK regulator: Information Commissioner’s Office
updates
We may update this policy occasionally. The latest version will always be on this page.
useful legislation and guidance
These official resources explain the main UK data protection and cookie rules that apply to this policy.